Instant Star Ratings
Guests scan a QR code and land on a beautiful star-rating interface. Tap a rating, leave optional feedback, done. No account required, no personal info demanded.
Ratings Campaigns
Instant Feedback, Zero Friction
Scan a QR code, tap a star rating, done. Ratings campaigns let you collect guest feedback in seconds — no signup forms, no personal information required. Just honest, real-time sentiment data from the people who matter most.
The Old Way
- Paper comment cards that pile up unread
- Long online surveys with 5% completion rates
- No feedback channel for walk-in guests
- Waiting weeks for aggregated review site data
The NextWave Way
- QR code opens directly to a star-rating interface
- Guests rate in under 5 seconds — high completion, low friction
- Real-time average ratings and distribution in your dashboard
- Optional comments for guests who want to say more
Try the Guest Experience
This is what happens when a guest scans your QR code. They land on the rating screen, tap their stars, and optionally sign up to stay connected. The whole flow takes under 10 seconds.
Tap the stars on the guest phone below to walk through the full experience — rating, signup, and welcome — while watching the admin dashboard update in real time.
Your Dashboard
24
Total Ratings
4.3
Average
5⭐
12
4⭐
8
3⭐
3
2⭐
1
1⭐
0
Saturday Night Vibes — Live
Guest's Phone
Saturday Night Vibes
How was your experience?
Leave a comment (optional)...
Step 1 of 3
Tap the stars on the right — watch the dashboard on the left update in real time
Quick Setup
From QR Code to Guest Feedback
1
Create a Ratings Campaign
Choose "Ratings & Feedback" as the campaign type. Write your prompt ("How was your experience?"), pick your venue, and save.
2
Print the QR Code
Download the auto-generated QR code. Put it on table tents, receipts, exit signs, or anywhere guests will see it as they leave.
3
Watch Feedback Roll In
See star ratings, comments, and averages in real time. No CSV exports, no waiting — just open the dashboard and see what your guests think.
Ratings Features
Know How Your Guests Really Feel
Everything you need to collect, track, and act on real-time guest feedback.
Optional Comments
Let guests elaborate on their rating with a free-text comment. Turn on or off per campaign. Great for capturing specific praise or constructive criticism.
Real-Time Dashboard
See average ratings, total responses, and star distribution in the admin. Spot trends across campaigns and venues at a glance.
Venue-Linked Feedback
Tie each ratings campaign to a venue. Compare guest satisfaction across locations or track how a single venue improves over time.
Duplicate Prevention
Built-in token system prevents the same device from submitting multiple ratings for the same campaign. Fair data, no gaming.
Branded & Accessible
The rating page inherits your site branding — logo, colors, messaging. Fully accessible with keyboard navigation and screen reader support.
Use Cases
Where Ratings Campaigns Shine
Any business with a physical presence can collect instant feedback with a QR code.
Restaurant & Nightclub
Print a QR code on the receipt, table tent, or exit door. "How was your experience tonight?" captures sentiment while it's fresh.
After Events
Project the QR code at the end of a show or event. Quick pulse-check on the experience before guests leave.
Hospitality
Place in hotel rooms, at checkout counters, or on service menus. Simple feedback without forcing guests through a long survey.
Services & Retail
Barbers, salons, spas, gyms — any service business can put a QR code at the point of service and get instant feedback.
Part of the Campaign System
Same QR Engine, New Campaign Type
Ratings campaigns use the same campaign infrastructure as signup and fishbowl campaigns. Same QR code generator, same branded landing pages, same admin dashboard. Just a different front-end experience optimized for quick feedback.
No extra setup. No extra cost. Just a new campaign type in the dropdown.
Ready to Hear From Your Guests?
Ratings campaigns are included with every NextWave plan. Create your first one and start collecting feedback today.