Payments Land. Memberships Update. You Sleep.
Connect your payment processor once. From that point on, every successful payment automatically updates the member's status, tier, and expiration date. Renewal reminders go out on schedule. You focus on your mission.
- Manually checking payment platforms and updating spreadsheets
- Forgetting to send renewal reminders until members lapse
- No connection between payment received and member status
- Chasing expired members weeks after they've already left
- Payment webhooks trigger instant member status and tier updates
- Multi-step renewal reminders fire automatically before expiration
- Every payment logged with full audit trail — webhook or manual
- Grace periods keep members active while you follow up on lapsed payments
Payment In. Member Updated. Done.
Three steps, zero manual work after setup.
Connect Your Processor
Add your Stripe or GiveLively webhook URL in the NextWave settings. One field, one save. Webhooks start flowing immediately.
Map Payments to Tiers
Tell NextWave which payment amounts or products correspond to which membership tiers. A $50 donation becomes a Gold membership. A $100 payment triggers Platinum.
Set Renewal Reminders
Configure your reminder sequence — how many days before expiration, how many follow-ups, and what each email says. NextWave handles the rest on autopilot.
Payment Sources That Just Work
Stripe
Receive webhook events for successful payments, failed charges, and subscription changes. Member status, tier, and expiration update automatically.
GiveLively
Purpose-built for nonprofits. Donation-based memberships sync when a contribution is confirmed, with donor tier mapping and receipt tracking.
Manual Entry
For cash, check, or offline payments. Staff can record payments directly in the admin and trigger the same automated status updates.
Renewals on Autopilot
Stop losing members to forgotten expirations. NextWave sends the right message at the right time.
Configurable Reminder Sequences
Set up multi-step email sequences that fire at intervals you choose — 30 days before expiration, 14 days, 7 days, day-of, and past-due. Each step has its own template.
Personalized Renewal Emails
Every reminder includes the member's name, current tier, expiration date, and a direct link to renew. No generic blasts — each email feels personal.
Automatic Status Updates
When a payment webhook fires, the member's status moves from pending or expired back to active. Expiration date extends automatically based on tier duration.
Renewal Analytics
Track renewal rates by tier, see which reminder step converts the most, and identify members at risk of lapsing before they disappear.
Grace Periods
Configure a grace window after expiration where members retain benefits while you follow up. When the grace period ends, access reverts automatically.
Payment Event Logging
Every payment — webhook or manual — is logged with amount, source, timestamp, and the member it was applied to. Full audit trail, no guesswork.
Webhook-First Architecture
NextWave exposes a secure REST endpoint for each payment platform. When a webhook fires, the system validates the signature, matches the payment to a member, updates their record, and logs the event — all in a single request cycle.
No polling. No cron delays. Payments are processed the instant they arrive.
Ready to Automate Your Membership Payments?
Payment webhooks and renewal reminders are included with NextWave Surf, Pipeline, and Custom plans. Start free, connect your processor when you're ready.